Part-Time Cruise Terminal Guest Services Agent

SMS International Shore Operations; San Diego (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Part Time position

Weekend availability is required

Pay rate of $20.00 per hour

Strong computer skills preferred

Job summary

SMS International Shore Operations US, Inc. is hiring for the 2026/2027 season in San Diego. This part-time role welcomes cruise guests, guiding them through terminal processes and providing friendly assistance at the port.

Ideal candidates will have at least one year in customer service or logistics, strong English communication, and the ability to work weekends. Compensation is $20.00 per hour, with weekend availability required.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year in customer service or logistics.
• English communication skills sufficient to provide information.
• Weekend availability and flexibility to work early to late shifts.

Responsibilities

• Direct and assist cruise guests in shore-side operations.
• Meet and greet guests and assist with check-in and transfers.
• Escort wheelchair users and assist with luggage.
• Verify travel documents and register guests in our system.
• Provide boarding information and distribute stateroom keys.

Skills

English proficiency

Customer service

Multitasking

Guest assistance

Computer skills

Education

High School Diploma

Tools

Registration system

Job description

SMS International Shore Operations US, Inc. is hiring for the 2026/2027 season in San Diego. This part-time role welcomes cruise guests, guiding them through terminal processes and providing friendly assistance at the port.

Ideal candidates will have at least one year in customer service or logistics, strong English communication, and the ability to work weekends. Compensation is $20.00 per hour, with weekend availability required.