Cruise Terminal Guest Concierge (Part-Time)

SMS International Shore Operations; San Diego (CA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Weekend availability

Competitive hourly pay

Job summary

SMS International Shore Operations US, Inc. is hiring for the 2026/2027 season in San Diego. The role involves welcoming cruise guests at the Port of San Diego, guiding them through check-in, offering directions, and assisting with transfers to and from the port.

This fast-paced guest services position requires energy, an enthusiastic and professional image, and weekend availability. The job pays $20.00 per hour and may involve assisting guests with luggage, wheelchair needs, and other duties to

Qualifications

• Minimum 1 year experience in customer service/logistics, preferably in travel.
• Demonstrated ability to communicate in English and provide information clearly.
• Ability to learn practical computer skills to register guests and navigate screens.

Responsibilities

• Guide traffic within the terminal and direct guests to check-in areas and boarding.
• Answer general questions accurately and assist guests as needed.
• Escort guests needing wheelchair assistance during embarkation/debarkation.

Skills

Customer service

Communication

Multitasking

Logistics

Education

High School Diploma or equivalent

Tools

Computer skills

Job description

SMS International Shore Operations US, Inc. is hiring for the 2026/2027 season in San Diego. The role involves welcoming cruise guests at the Port of San Diego, guiding them through check-in, offering directions, and assisting with transfers to and from the port.

This fast-paced guest services position requires energy, an enthusiastic and professional image, and weekend availability. The job pays $20.00 per hour and may involve assisting guests with luggage, wheelchair needs, and other duties to