Part-Time Crisis Support Advocate (Shelter)

The Family Place; Dallas (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

403b retirement options

Paid time off

Job summary

The Family Place in Dallas, TX seeks a Resident Advocate to help create a safe, supportive environment for survivors of family violence. You will assist with daily shelter operations, provide compassionate crisis support, and coordinate with case managers to empower residents toward independent living.

Ideal candidates hold a 4-year degree and can communicate with clients in sensitive situations, including bilingual English/Spanish capabilities where needed.

Qualifications

• Bachelor's degree in psychology, social work, sociology, or similar.
• Fluent English; bilingual in English/Spanish may be required for some roles.

Responsibilities

• Provide emotional support to residential clients with active listening and comforting words.
• Collaborate with Case Managers and staff on client updates via documentation and communication.
• Respond to crisis situations using de-escalation and crisis intervention methods.
• Communicate pertinent client situations to supervisor in a timely manner.
• Assist with intakes, shelter tours, and link clients to immediate needs within 24 hours.

Skills

Active listening

Crisis intervention

De-escalation techniques

Communication

Education

Bachelor's degree in psychology, social work, sociology, or similar

Tools

Microsoft Office

Job description

The Family Place in Dallas, TX seeks a Resident Advocate to help create a safe, supportive environment for survivors of family violence. You will assist with daily shelter operations, provide compassionate crisis support, and coordinate with case managers to empower residents toward independent living.

Ideal candidates hold a 4-year degree and can communicate with clients in sensitive situations, including bilingual English/Spanish capabilities where needed.