Part-Time Concierge: Welcoming Residents & Guests

Provincial Senior Living; Santa Rosa (CA); Vor Ort; USD 22.000 - 30.000; Teilzeit

Benefits dieser Stelle

Competitive wages

Access to wages before payday

Flexible scheduling (FT/PT)

Paid time off and holidays (FT)

Comprehensive benefits (health, dental

Vision, life and disability insurance

401(k) with employer matching

Paid training

Meal uniforms

Employee Assistance Program

Zusammenfassung

Provincial Senior Living is seeking a Concierge for part-time coverage in our California communities. The role involves greeting guests, residents, and staff, answering calls, taking messages, and providing general information.

Shifts are Sundays 9:00am–6:00pm and Mondays-Tuesdays 9:30am–6:00pm. You will manage appointments, assist with meal tickets, update rosters and guest logs, and help with mail distribution.

Qualifikationen

• 1-3 years customer service experience and/or training; or equivalent combination of education and experience.

Aufgaben

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Kenntnisse

Customer service

Communication

Telephone etiquette

Ausbildung

High School Diploma/GED

Jobbeschreibung

Provincial Senior Living is seeking a Concierge for part-time coverage in our California communities. The role involves greeting guests, residents, and staff, answering calls, taking messages, and providing general information.

Shifts are Sundays 9:00am–6:00pm and Mondays-Tuesdays 9:30am–6:00pm. You will manage appointments, assist with meal tickets, update rosters and guest logs, and help with mail distribution.