Resident Experience Concierge — Hospitality Pro

Comstock; Reston (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Salary with Bonus Potential

Medical, Dental, Vision Benefits

401K Match

Job summary

Comstock is looking for a Concierge to deliver exceptional service and hospitality excellence to our residents in Reston, Virginia. You'll warmly greet guests, provide personalized assistance, and ensure every resident’s needs are met with care and professionalism.

Qualified candidates should have at least a High School Diploma and some experience in high-end customer service. The position offers competitive salary, benefits, and opportunities for advancement in a friendly work environment.

Qualifications

• 1 year of concierge or high-end customer service experience preferred.
• Ability to work weekends and holidays as required.
• Outgoing personality with the ability to relate to diverse groups.

Responsibilities

• Provide Class A customer service to residents and visitors.
• Manage incoming phone calls and direct them appropriately.
• Coordinate reservations for amenity spaces.

Skills

Customer service

Microsoft Office proficiency

Problem-solving

Communication skills

Teamwork

Education

High School Diploma or equivalent (GED)

Job description

Comstock is looking for a Concierge to deliver exceptional service and hospitality excellence to our residents in Reston, Virginia. You'll warmly greet guests, provide personalized assistance, and ensure every resident’s needs are met with care and professionalism.

Qualified candidates should have at least a High School Diploma and some experience in high-end customer service. The position offers competitive salary, benefits, and opportunities for advancement in a friendly work environment.