Part-Time Community Case Manager (Immigration & Rights)

Masany; New York (NY); On-site; USD 30,000 - 33,000; Part time

Job summary

Masa in Bronx, NY, seeks a part‑time Case Manager to provide in‑person case management, immigration referrals, and Know Your Rights education through June 30, 2027, with potential extension contingent on funding. You will engage families, schools, and local organizations to recruit participants for the Pro Se Plus project and support data entry and outreach efforts.

The ideal candidate has strong communication, organizational, and interpersonal skills, with 1–3 years in social services;

Qualifications

• High school diploma preferred; B.A. degree a plus.
• 1–3 years of relevant experience in social work/social services preferred.
• Strong administrative and organizational skills.
• Detail‑oriented and highly organised.
• Excellent written and verbal communications and interpersonal skills.
• Proficiency in Microsoft Office and Google suite; familiarity with Salesforce a plus.
• Experience working with immigrant and indigenous speaking families a major plus.

Responsibilities

• Build a relationship with community members, local schools and community-based organisations to promote and recruit participants for Masa’s Pro Se Plus project.
• Conduct intake assessments and immigration legal screenings to assess immigration and other social services needs of community members.
• Assist community members who are part of the immigration program to navigate or provide referrals to the appropriate social services that they need for example: School enrollment for their children, Workforce development, Health care, and adult education.
• Support overall community outreach efforts and related work that may arise.
• Support in managing immigration interest form, waitlists, and prioritizing cases.
• Build and maintain relationships with community based organisations and institutions who offer social services to refer community members.
• Collect and enter data from phone calls/ workshops/ consultations into a variety of platforms including Excel, Google Docs and Salesforce.
• Coordinate with supervisor and legal partners to regularly update and adapt educational materials to reflect changes in immigration policy and enforcement, as well as to reflect common concerns and questions being shared by community members.
• Conduct Know Your Rights Presentations for community members of all ages in different settings like community- based organisations and throughout the NYC Public School system.
• Support special projects and Masa events, as needed.
• Develop flyers and other communications materials.
• Support and assist in cross‑training volunteers supporting in Pro Se Application Assistance clinics

Skills

Case management

Communication

Organization

Attention to detail

Microsoft Office

Google Suite

Salesforce

Immigrant families

Education

High school diploma

B.A. degree

Tools

Salesforce

Excel

Google Docs

Microsoft Office

Job description

Masa in Bronx, NY, seeks a part‑time Case Manager to provide in‑person case management, immigration referrals, and Know Your Rights education through June 30, 2027, with potential extension contingent on funding. You will engage families, schools, and local organizations to recruit participants for the Pro Se Plus project and support data entry and outreach efforts.

The ideal candidate has strong communication, organizational, and interpersonal skills, with 1–3 years in social services;