Part-Time Community Admin Assistant

FirstService Residential; Deerfield (IL); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401(k) program

Paid sick time

Paid personal time

Job summary

FirstService Residential in the Chicago area is seeking a Part-Time Administrative Assistant to support the administration and coordination of daily operations for an assigned Community Association. You will handle customer service concerns and liaise with the Board of Trustees and homeowners.

This role emphasizes high energy, multi-tasking, and clear written and verbal communication to maintain service excellence, process work orders, manage documents, and prepare owner packets.

Qualifications

• Associate’s degree or higher in Business or a related field.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.

Responsibilities

• Provide staff support and guidance to ensure that the needs or desires of the homeowners, Board of Directors, and Community Manager are being addressed.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
• Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.
• Data entry including contact information, emergency information, and insurance certificates for unit owners. Update information as appropriate and distribute on a quarterly basis.
• Create and distribute communications to homeowners, including scheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.
• Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.
• Faxing, scanning, and filing Association and homeowner’s documents as directed by the Community Manager.
• Developing new owner packets including ClickPay and Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.

Skills

Communication

Multi-tasking

Teamwork

High energy

Education

Associate degree or higher in Business or related field

Job description

FirstService Residential in the Chicago area is seeking a Part-Time Administrative Assistant to support the administration and coordination of daily operations for an assigned Community Association. You will handle customer service concerns and liaise with the Board of Trustees and homeowners.

This role emphasizes high energy, multi-tasking, and clear written and verbal communication to maintain service excellence, process work orders, manage documents, and prepare owner packets.