Administrative Assistant

FirstService Residential; Deerfield (IL); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Comprehensive medical plans

Paid time off

401(k) with company match

Tuition reimbursement

Employee assistance program

Job summary

A leading property management company is seeking an Administrative Assistant to provide essential administrative support in Deerfield, Illinois. This full-time role involves responsibilities such as managing work order requests, maintaining communications with homeowners, and ensuring service excellence. The ideal candidate should have an associate’s degree or related experience and possess strong communication skills. Comprehensive benefits and a competitive pay range of $25.00/hr - $28.00/hr are offered.

Qualifications

• Experience in an administrative capacity.
• Ability to multi-task and prioritize projects.
• High energy attitude.

Responsibilities

• Provide staff support and guidance.
• Maintain service excellence in interactions.
• Process work order requests.
• Data entry for homeowner information.
• Create and distribute communication to homeowners.
• Maintain office calendar.
• Faxing, scanning, and filing documents.
• Develop new owner packets.

Skills

Communication skills

Multi-tasking

Problem-solving

Teamwork

Education

Associate’s degree in Business or a related field

Job description

Overview

Administrative Assistant position at FirstService Residential. The role is on-site in the Northwest suburbs of Chicago, Illinois. This description outlines responsibilities, qualifications, and compensation related information.

Responsibilities

• Provide staff support and guidance to ensure that the needs or desires of the homeowners, Board of Directors, and Community Manager are addressed.
• Maintain a level of service excellence in all interactions with residents, vendors, staff, and colleagues with knowledge and enforcement of the Community Governing Documents.
• Process work order requests issued by owners, maintenance team, and Community Manager. Monitor progress of each, following up as needed to close each work order to completion.
• Data entry including contact information, emergency information, and insurance certificates for unit owners. Update information as appropriate and distribute on a quarterly basis.
• Create and distribute communications to homeowners, including scheduled maintenance notices, rule reminders, holiday notices, meeting notices, and other pertinent association business information.
• Maintain office calendar to reflect move-ins and move-outs, deliveries, meetings, inspections, scheduled maintenance, and scheduled time off.
• Faxing, scanning, and filing Association and homeowner’s documents as directed by the Community Manager.
• Developing new owner packets including ClickPay and Cable information, data entry for new homeowner and emergency contact, and newly ordered intercom tags.

Qualifications

• Associate’s degree or higher in Business or a related field, or equivalent experience in an administrative capacity.
• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Superior oral and written communication skills.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits including your choice of multiple medical plans, dental, vision, life insurance, short-term and long-term disability, legal, identity theft, and pet insurance. You will also be eligible for company-paid life insurance and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, tuition reimbursement, and a 401(k) with company match.

Compensation

Base pay range: $25.00/hr - $28.00/hr

Reference pay ranges provided by FirstService Residential are indicative; actual pay will be based on skills and experience — discuss with your recruiter to learn more.

Disclaimer: The information provided is intended to indicate the general nature and level of work performed. This is not a full inventory of duties and qualifications. Management reserves the right to assign or reassign duties as needed.