Part-Time Clinical Office Assistant: Patient Care

La Clínica de La Raza Inc.; Concord (CA); On-site; USD 25,000 - 36,000; Part time

Job summary

La Clínica de La Raza Inc. is seeking a part-time Clinical Office Assistant to greet patients, register them in the electronic system, and assist with scheduling and payments.

This role emphasizes customer service, confidentiality, and efficient office support in a fast-paced health center environment. The position requires 1–2 years in a clinical setting, basic MS Word/Outlook skills, and the ability to communicate effectively in English and Spanish.

Qualifications

• 1–2 years of experience in a clinical or professional office setting.
• Meet health clearances required for healthcare settings.
• Excellent written and verbal communication.
• Ability to work across cultures and diverse populations.
• Typing speed 25–30 wpm.
• Strong confidentiality and data handling.

Responsibilities

• Greet visitors, ascertain purpose of visit, and register patients in the appropriate electronic system.
• Determine source of payment by verifying program eligibility in government or insurance plans.
• Collect payment for services rendered, operate cash register, and maintain an accurate till.
• Hear and resolve patient complaints or elevate appropriately.
• Participate in problem-solving to assure targets for revenue and customer satisfaction are met.
• Answer telephone inquiries and provide information or route calls to the appropriate person or department.
• Schedule, confirm, and process appointments.

Skills

Customer service

Data entry

Cash handling

Phone etiquette

Multitasking

English/Spanish bilingual

Education

High school diploma

Medical Office Assistant Certification preferred

Tools

MS Word

Outlook

Electronic Health Records

Job description

La Clínica de La Raza Inc. is seeking a part-time Clinical Office Assistant to greet patients, register them in the electronic system, and assist with scheduling and payments.

This role emphasizes customer service, confidentiality, and efficient office support in a fast-paced health center environment. The position requires 1–2 years in a clinical setting, basic MS Word/Outlook skills, and the ability to communicate effectively in English and Spanish.