Part-Time Clinic Receptionist - Friendly & Organized

Ourlivesmadison; Fitchburg, Northern (WI, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Flexible spending account

Employee assistance program

Tuition reimbursement

Pet insurance

Eyewear discounts

Job summary

Group Health Cooperative of South Central Wisconsin is seeking a Part-Time Receptionist to provide diverse administrative support at the Hatchery Hill clinic. The role includes answering phones, greeting patients, scheduling appointments, and processing payments.

The position entails working Tuesday, Thursday, and Friday across Eyecare and Behavioral Health desks, collaborating with a multidisciplinary team, and representing the organization with professionalism and empathy.

Qualifications

• High school diploma or equivalent required.
• Minimum six months of customer service experience; medical reception preferred.
• Ability to pass competency and communication checks within 3–6 months.
• Excellent organizational and written/verbal communication skills.
• Ability to maintain patient confidentiality per HIPAA.

Responsibilities

• Answer phones and direct inquiries, serving as back-up to nurses and practitioners.
• Check in patients and schedule/confirm appointments.
• Collect fees and handle general inquiries with professionalism.
• Maintain organized desk and manage multiple tasks in a fast-paced setting.

Skills

Customer service

Telephone skills

Verbal communication

Written communication

Multitasking

Organizational skills

HIPAA knowledge

Email usage

Team collaboration

Education

High school diploma or equivalent

Tools

Electronic medical record

Appointment scheduling system

Microsoft Office

Job description

Group Health Cooperative of South Central Wisconsin is seeking a Part-Time Receptionist to provide diverse administrative support at the Hatchery Hill clinic. The role includes answering phones, greeting patients, scheduling appointments, and processing payments.

The position entails working Tuesday, Thursday, and Friday across Eyecare and Behavioral Health desks, collaborating with a multidisciplinary team, and representing the organization with professionalism and empathy.