Per Diem Clinic Receptionist — Front Desk & Scheduling

Group Health Cooperative of South Central Wisconsin; Madison (WI); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

Flexible spending account

Tuition reimbursement

Pet insurance

Eyewear discounts

Job summary

Group Health Cooperative of South Central Wisconsin is seeking a Per Diem Reception Team Staff – Clinic to support our Olin Clinic in Madison. The role covers answering phones, greeting patients, scheduling, and handling front desk duties on an as-needed basis.

The position offers varied hours with a minimum 8 hours per month and does not guarantee a regular schedule. Benefits include health and dental insurance, disability and life coverage, and a comprehensive perks package.

Qualifications

• High school graduate or equivalent required.
• Minimum six months of customer service experience.
• Ability to pass reception and telephone skills competency tests.
• Excellent organizational, verbal and written communication skills.
• Ability to maintain patient confidentiality and learn HIPAA requirements.
• Experience with medical terminology is preferred.

Responsibilities

• Answer phone calls and provide backup support for nurse and practitioner lines.
• Greet and check in patients and visitors.
• Schedule appointments and respond to general inquiries.
• Collect payments and maintain an organized front desk.
• Operate under the supervision of the Reception Team Leader.

Skills

Customer service

Phone support

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Email

EMR systems

Appointment scheduling software

Job description

Group Health Cooperative of South Central Wisconsin is seeking a Per Diem Reception Team Staff – Clinic to support our Olin Clinic in Madison. The role covers answering phones, greeting patients, scheduling, and handling front desk duties on an as-needed basis.

The position offers varied hours with a minimum 8 hours per month and does not guarantee a regular schedule. Benefits include health and dental insurance, disability and life coverage, and a comprehensive perks package.