Per Diem Front Desk Receptionist - Clinic

Group Health Cooperative of South Central WI; Madison (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Long-term disability

Life insurance

Flexible spending account

Job summary

Group Health Cooperative of South Central Wisconsin is seeking a per diem Reception Team Staff - Clinic to support staffing needs. Hours vary; minimum 8 hours per month, with no guaranteed additional hours.

Responsibilities include answering calls, greeting patients, scheduling, inquiries, payments, and front desk management. The organization emphasizes a comprehensive benefits package, including health, dental, disability, life insurance, FSA, tuition reimbursement, pet insurance, eyewear

Qualifications

• High school graduate or equivalent required.
• Minimum six (6) months work experience in a customer service role.
• Experience in a Medical Reception setting preferred.
• Ability to pass competency tests for reception area and telephone skills.
• Excellent organizational and communication skills; maintain confidentiality.

Responsibilities

• Answer phone calls and provide backup support for nurse and practitioner lines.
• Greet and check in patients and visitors, schedule appointments.
• Respond to general inquiries and collect payments.
• Maintain an organized front desk and assist colleagues as needed.
• Protect patient confidentiality and adhere to HIPAA requirements.

Skills

Customer service

Telephone communication

Organizational skills

Verbal and written communication

HIPAA knowledge

Education

High school diploma or equivalent

Tools

Electronic medical record (EMR) systems

Appointment scheduling software

Email workflows

Job description

Group Health Cooperative of South Central Wisconsin is seeking a per diem Reception Team Staff - Clinic to support staffing needs. Hours vary; minimum 8 hours per month, with no guaranteed additional hours.

Responsibilities include answering calls, greeting patients, scheduling, inquiries, payments, and front desk management. The organization emphasizes a comprehensive benefits package, including health, dental, disability, life insurance, FSA, tuition reimbursement, pet insurance, eyewear