Part-Time Client Services & Front Desk Associate

Aids Services Of Dallas; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

AIDS Services Of Dallas is seeking a Client Services Assistant to support on-site operations, answer calls, route messages, and maintain the front desk and resident records, helping ASD provide affordable, service-enriched housing for individuals and families affected by HIV/AIDS.

The role reports to the Property Manager, requires a high school diploma, the ability to lift 35 lbs, and strict HIPAA compliance, with responsibilities spanning filing, data entry, and coordinating with staff and

Qualifications

• A high school diploma or equivalent is preferred.
• Office skills and professional demeanor required.
• Must be sensitive to culturally, racially and sexually diverse clients, staff and volunteers.

Responsibilities

• Answer all incoming calls and route to appropriate destination.
• Record messages for employees who are absent or unavailable.
• Maintain a current roster of employees and residents.
• Enter work order requests from all departments and residents.
• Keep the front desk/reception area clean and organized.
• Greet visitors and direct them to staff and residents.
• Maintain logs for delivered packages and closed client files.
• Prepare and scan files to archive.
• Maintain log for Incident and Observation Reports.
• Maintain food and transportation records.
• Assist the Property Manager and other departments as needed.
• Adhere to HIPAA rules and regulations.
• Work on-site and be able to lift 35 lbs, bend, stoop, push, pull, and sit for long periods.
• Uphold ASD’s Core Values Respect, Justice, Mercy, Integrity, Driven, Empathy.
• Perform other duties as assigned.

Education

High School

Job description

AIDS Services Of Dallas is seeking a Client Services Assistant to support on-site operations, answer calls, route messages, and maintain the front desk and resident records, helping ASD provide affordable, service-enriched housing for individuals and families affected by HIV/AIDS.

The role reports to the Property Manager, requires a high school diploma, the ability to lift 35 lbs, and strict HIPAA compliance, with responsibilities spanning filing, data entry, and coordinating with staff and