Patient Experience Front Desk Specialist

AIDS Healthcare Foundation; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk in Fort Worth, Texas. This role is crucial as the clerk will be the first point of contact for patients, greeting them courteously and assisting with various administrative tasks related to their healthcare experience.

The ideal candidate will demonstrate attention to detail, effectively manage appointment scheduling, and maintain patient records. By supporting both patients and team members, the Front Office Clerk will contribute significantly to the overall mission and reputation of AHF.

Qualifications

• Attention to detail when pulling up patient charts and medical records.
• Ability to adapt to various situations with ease and flexibility.
• Team-player with feedback on service improvement.

Responsibilities

• Greet each patient in a courteous and helpful manner.
• Schedule appointments and screen patients for billing information.
• Assist with client needs to enhance their experience.

Job description

AIDS Healthcare Foundation is seeking a Front Office Clerk in Fort Worth, Texas. This role is crucial as the clerk will be the first point of contact for patients, greeting them courteously and assisting with various administrative tasks related to their healthcare experience.

The ideal candidate will demonstrate attention to detail, effectively manage appointment scheduling, and maintain patient records. By supporting both patients and team members, the Front Office Clerk will contribute significantly to the overall mission and reputation of AHF.