Medical Assistant & Client Care Specialist, Cross-Functional

AIDS Healthcare Foundation; San Diego (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

AIDS Healthcare Foundation in San Diego is seeking a Client Care Specialist 2 to support clinical functions such as phlebotomy and HIV/STD testing, as well as administrative and front-office duties to ensure a smooth patient journey.

The role emphasizes cross-functional rotations, processing patient referrals, and verifying insurance coverage to uphold our high standard of care and compassionate patient experience.

Qualifications

• MA Diploma is required.
• National Certification is preferred.

Responsibilities

• Perform clinical functions including phlebotomy and HIV/STD testing.
• Handle administrative duties including front office tasks and processing patient referrals.
• Identify and verify insurance coverage and manage referrals to ensure seamless patient care.
• Participate in cross-functional rotations to support multiple healthcare and wellness center functions.

Skills

Phlebotomy

HIV/STD testing

Patient care

Administrative duties

Front office

Insurance verification

Cross-functional rotations

Education

MA Diploma

National Certification

Job description

AIDS Healthcare Foundation in San Diego is seeking a Client Care Specialist 2 to support clinical functions such as phlebotomy and HIV/STD testing, as well as administrative and front-office duties to ensure a smooth patient journey.

The role emphasizes cross-functional rotations, processing patient referrals, and verifying insurance coverage to uphold our high standard of care and compassionate patient experience.