Part-Time Client Services Admin for Tree Care

Grove Gallery & Interiors; Madison (WI); On-site; USD 33,000 - 41,000; Part time

Job summary

Grove Gallery & Interiors in Madison, WI is seeking an Administrative Assistant & Client Services for part-time on-site work supporting the owner and the office. The role focuses on phone, email, client records, invoicing support, and office operations.

You'll handle client communications with warmth, maintain files, and assist with scheduling and document prep. 20-25 hours weekly, with potential for more during peak season.

Qualifications

• Real administrative or executive support experience.
• Discretion with client information and calendars.
• Comfort with a service-based, relationship-driven business.
• Strong writing and phone presence.
• Willingness to learn about horticulture-related terminology.

Responsibilities

• Answer phones and emails in a warm, client-focused tone.
• Support the owner by managing correspondence and documents.
• Maintain client files, contracts, and service history.
• Oversee general office operations and organization.
• Assist scheduler and arborists with sourcing and timing.
• Work 20-25 hours per week with potential full-time in the busy season.

Skills

Administrative experience

Phone presence

Discretion

Customer service

Written communication

Tools

Microsoft Office

Job description

Grove Gallery & Interiors in Madison, WI is seeking an Administrative Assistant & Client Services for part-time on-site work supporting the owner and the office. The role focuses on phone, email, client records, invoicing support, and office operations.

You'll handle client communications with warmth, maintain files, and assist with scheduling and document prep. 20-25 hours weekly, with potential for more during peak season.