Client Intake Assistant (Full-Time) (St. Louis, MO)

Stange Law Firm, PC; St. Louis (MO); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

401(k) with company match

Paid Vacation

Employer-Paid Health Insurance

Job summary

Stange Law Firm, PC is seeking a Full-Time Client Intake Assistant in Creve Coeur, Missouri, to join their dynamic team. The role involves serving as the first contact for prospective clients, responding to inquiries, and scheduling appointments.

The ideal candidate will have a high school diploma, strong communication skills, and proficiency in Microsoft Office. This position offers competitive compensation and comprehensive benefits, including employer-paid health insurance and a 401(k) plan.

Qualifications

• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Outstanding customer service and interpersonal skills.

Responsibilities

• Serve as the first point of contact for prospective clients via phone, email, and online chat.
• Respond promptly and professionally to inquiries.
• Coordinate and schedule consultations with attorneys and confirm appointments.

Skills

Customer service

Communication skills

Organizational skills

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

Full-Time Client Intake Assistant – Creve Coeur, Missouri (St. Louis Area)

We are looking for a professional, outgoing, customer-focused Full-Time Client Intake Assistant to join our growing team at Stange Law Firm, PC.

Position Details

• Full-time position, Monday-Friday, 9:00 a.m. - 5:00 p.m.
• Competitive hourly pay with performance bonus opportunities.
• Employer‑Paid Health Insurance: 95–99% (state‑dependent) plus buy‑up options.
• Other benefits: 401(k) with company match, Roth IRA option, HSA options, Dental, Vision, Accident / Critical Illness / Short‑Term Disability / Term‑to‑Age‑100 Life Insurance, Paid Vacation, Sick Days, Personal Days, Paid Holidays, Paid Birthday Off, Company‑provided laptop.

Responsibilities

• Serve as the first point of contact for prospective clients via phone, email, and online chat.
• Respond promptly and professionally to inquiries.
• Follow up with clients who do not retain the firm after initial consultation.
• Coordinate and schedule consultations with attorneys and confirm appointments.
• Provide maps, directions, appointment information.
• Obtain opposing party information and coordinate conflict checks.
• Work closely with the Client Intake Director, Director of Administration, attorneys, and leadership to ensure an exceptional client experience.
• Maintain professionalism, confidentiality, and excellent customer service at all times.

Qualifications

• High school diploma or equivalent.
• Strong computer skills and proficiency with Microsoft Office.
• Typing speed of approximately 45 WPM or higher.
• Excellent telephone, verbal, and written communication skills.
• Outstanding customer service and interpersonal skills.
• Strong organizational skills and attention to detail.
• Excellent attendance and punctuality.
• Ability to multitask in a fast‑paced environment.
• Prior law firm, legal, customer service, call center, or receptionist experience is a plus but not required.

Competitive Compensation & Benefits

• Competitive hourly pay and base pay plus bonus and incentive opportunities.
• 401(k) and company match.
• Roth IRA option.
• 95–99% Employer‑Paid Health Insurance plus buy‑up options.
• HSA options.
• Dental Insurance.
• Vision Insurance.
• Optional Accident, Critical Illness, Short‑Term Disability, and Term‑to‑Age‑100 Life Insurance.
• Paid Vacation.
• Five Paid Sick Days.
• Three Personal Days.
• Nine Paid Holidays.
• Paid Birthday Off.
• Company‑provided laptop.

Career Growth

• Join one of the largest family law firms in the United States.
• Growing multi‑state firm with offices across the country.
• Promotion from within whenever possible.
• Mentorship and professional development.
• Advancement opportunities throughout the firm.
• Strong leadership support.
• Excellent reputation in the legal community.
• Dedicated marketing team generating a consistent flow of new clients.
• Stable, long‑term career opportunities with an expanding organization.

Location

Creve Coeur, Missouri (St. Louis Area). This is a full‑time position and a non‑management role.

EEO Statement

All information submitted will be kept confidential in accordance with EEO guidelines.