Part-Time Client Experience Banker

JPMorgan Chase & Co.; Chesterton (IN); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Indiana invites an Associate Banker to welcome clients and provide friendly, knowledgeable service. The role focuses on delivering personalized banking experiences and guiding clients to Chase experts for financial goals.

You will assist with transactions, account openings, and digital tools, while upholding regulatory standards and providing a seamless branch experience.

Qualifications

• High school diploma or GED is required.
• Experience in client service or related field.
• Ability to greet clients and provide attentive service.
• Strong communication and listening skills.
• Willingness to learn Chase products and services.
• Cash handling experience preferred.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Exceed client expectations through day-to-day transactions and opening new accounts, while following policies and regulatory requirements.
• Educate clients on technology self-service options like Chase Mobile App, Chase.com, and ATMs to meet their banking needs.
• Build trusted relationships by listening, asking questions, and connecting clients with specialists to reach financial goals.
• Perform branch operations, including managing cash devices, in compliance with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Technology literacy

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Indiana invites an Associate Banker to welcome clients and provide friendly, knowledgeable service. The role focuses on delivering personalized banking experiences and guiding clients to Chase experts for financial goals.

You will assist with transactions, account openings, and digital tools, while upholding regulatory standards and providing a seamless branch experience.