Part-Time Client Concierge for Veterinary Care

VCA Animal Hospitals, Inc; Sylvania (OH); Presencial; USD 18.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision

401(k)

Paid vacation

Employee pet discounts

Descripción de la vacante

VCA Animal Hospitals, Inc. is seeking an experienced Part-Time Client Service Representative to join our Ohio clinic. The CSR will greet visitors, manage appointments, and assist pet owners with products and services while maintaining records and a clean facility.

This role emphasizes friendly, professional client interaction, payment processing, and education on basic pet care. Starting pay is $16.00 per hour with benefits for full-time staff and competitive compensation.

Formación

• Experience in customer service is preferred.
• Ability to explain fees and process payments.
• Familiarity with basic pet care and husbandry concepts is a plus.

Responsabilidades

• Greet visitors and guide clients and their pets to exam rooms.
• Answer phones and schedule/confirm appointments.
• Place outbound follow-up calls to clients.
• Explain fees and process payments.
• Recommend and obtain products and services, including prescriptions.
• Answer questions about products and services and provide basic pet care education.
• Manage medical records and hospital paperwork.
• Maintain a clean and orderly facility.

Conocimientos

Customer service experience

Scheduling appointments

Payment processing

Verbal communication

Descripción del empleo

VCA Animal Hospitals, Inc. is seeking an experienced Part-Time Client Service Representative to join our Ohio clinic. The CSR will greet visitors, manage appointments, and assist pet owners with products and services while maintaining records and a clean facility.

This role emphasizes friendly, professional client interaction, payment processing, and education on basic pet care. Starting pay is $16.00 per hour with benefits for full-time staff and competitive compensation.