Part-Time Client Banker — Hospitality & Tech Solutions

JPMorganChase; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase in Indianapolis is seeking an Associate Banker to welcome clients, deliver attentive service, and help them navigate everyday banking needs using Chase Mobile App and ATMs. You will build trusted relationships, educate clients on available solutions, and support branch operations to ensure a smooth experience.

The role emphasizes delivering exceptional client experiences, mastering product knowledge, and collaborating with the team to meet clients’ financial goals in a dynamic banking

Qualifications

• Must have client service experience.
• Strong communication and interpersonal skills.
• Willingness to learn banking products.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day‑to‑day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client service experience

Relationship building

Effective communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

Chase in Indianapolis is seeking an Associate Banker to welcome clients, deliver attentive service, and help them navigate everyday banking needs using Chase Mobile App and ATMs. You will build trusted relationships, educate clients on available solutions, and support branch operations to ensure a smooth experience.

The role emphasizes delivering exceptional client experiences, mastering product knowledge, and collaborating with the team to meet clients’ financial goals in a dynamic banking