Part-Time Childcare Enrollment Growth Specialist

Bright Kids Learning Academy; Charlotte (NC); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Free uniforms

Training & development

Job summary

Bright Kids Learning Academy is seeking a part-time Enrollment Specialist in Charlotte, NC to manage prospective family inquiries, generate enrollment opportunities, conduct tours, and convert interested families into enrolled students.

The role blends sales, relationship-building, customer service, and technology skills to showcase our childcare and educational programs and achieve enrollment goals.

Qualifications

• Minimum of one year of sales experience.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Comfortable making outbound calls, sending follow-up messages, and engaging prospective families.
• Ability to confidently present programs and communicate the value of our services.

Responsibilities

• Respond promptly to incoming parent inquiries via phone, text, email, website inquiries, and other channels.
• Manage the inquiry and lead management system to ensure timely communication.
• Follow up with prospective families to schedule tours and enrollments.
• Re-engage previous inquiries and families who expressed interest.
• Schedule and conduct engaging tours of Bright Kids Learning Academy.
• Communicate benefits of curriculum, learning environment, and safety practices.
• Guide families through enrollment steps and maintain records.

Skills

Sales experience

Communication

Customer service

Technology skills

Organization

Outbound calls

Education

Associate degree or higher

Tools

CRM platforms

Job description

Bright Kids Learning Academy is seeking a part-time Enrollment Specialist in Charlotte, NC to manage prospective family inquiries, generate enrollment opportunities, conduct tours, and convert interested families into enrolled students.

The role blends sales, relationship-building, customer service, and technology skills to showcase our childcare and educational programs and achieve enrollment goals.