Enrollment Administrator

New Creations Child Care & Learning Center; Waukee (IA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k) matching

Childcare discounts

Dental insurance

Vision insurance

Health insurance

Employee discount

Paid time off

Bonus program

Job summary

New Creations Child Care & Learning Center is seeking an Enrollment Sales Specialist to connect with prospective families and guide them to the right childcare program across multiple locations. This role focuses on turning inquiries into tours and eventual enrollments, with a commission-based incentive structure and in-person, phone, and digital communication.

You will handle inquiries, discuss needs, present program options, schedule tours, and drive enrollment growth in a faith-based

Qualifications

• 1-2 years of child care experience.
• Experience in sales/relationship-based roles preferred.
• Excellent communication via phone, text, email, and in person.

Responsibilities

• Respond quickly to inbound inquiries and schedule tours.
• Talk with parents about their child care needs.
• Explain programs, tuition, schedules, and curriculum.
• Schedule tours at assigned locations and confirm upcoming tours.
• Help families complete enrollment paperwork and follow up.
• Support enrollment growth at assigned locations.

Skills

Sales experience

Relationship building

Follow-up

Organization

Communication

Tools

CRM systems

Scheduling software

Email

Online forms

Job description

Enrollment Lead Conversion SpecialistAre you passionate about childcare and skilled at building relationships with families? We’re looking for an enthusiastic, people-focused professional who can connect with prospective families and help them find the right childcare experience for their children. New Creations Child Care & Learning Center is looking for a motivated, personable, and results-driven Enrollment Sales Specialist to help families find the right child care and early learning environment for their children. This is a sales-focused position responsible for managing prospective families from their initial inquiry through enrollment for 3 New Creations locations.New Creations Child Care & Learning Center is a growing faith-based child care organization serving families across multiple communities. We provide children with caring teachers, engaging learning environments, quality early education, and a foundation of Christian values. As an Enrollment Sales Specialist, you'll play a direct role in our growth while helping parents make one of the most important decisions they'll make choosing who will care for their child.What You'll DoTurn Inquiries Into ToursYou'll be the first point of contact for prospective families at your assigned locations.Respond quickly to inbound phone calls and online inquiries.Talk with parents about their child care needs.Answer questions about programs, tuition, schedules, availability, curriculum, and New Creations.Help families determine which location and program best fits their needs.Schedule tours at your assigned locations.Confirm upcoming tours and follow up with families who haven't scheduled yet.What Success Looks LikeSuccessful Enrollment Sales Specialists take ownership of the entire enrollment process.You will be measured on areas including:Speed of response to new leadsPercentage of leads successfully contactedTours scheduledTour show rateTour-to-enrollment conversionTotal enrollmentsFollow-up consistencyAccuracy and completion of enrollment paperworkEnrollment growth at your assigned locationsWho We're Looking ForYou may be a great fit if you:Love talking with people and building relationships.Are comfortable selling and asking someone to make a decision.Are motivated by goals and commission.Have excellent follow-up habits.Are highly organized.Can manage multiple conversations and opportunities at once.Want to work for a faith-based organization that serves children and families.Pay: $35,000/salaryCommission: $100-$125 per enrollmentWeekly payOffice: In person based our of one assigned New Creations locationsWe take care of our leaders:401(k) matchingChildcare discountsDental insuranceVision insuranceHealth insuranceEmployee discountBonusly - additional monthly bonusesPaid time offQUALIFICATIONSExperience in sales, admissions, leasing, hospitality, recruiting, customer service, or another relationship-based sales role is preferred.1-2 years of child care experienceCommunicate professionally by phone, text, email, and in person.CRM systems, scheduling software, email, and online forms.Can work independently while staying accountable for results.Have reliable transportation and can travel between assigned locations.PHYSICAL AND ENVIRONMENTAL REQUIREMENTWith or without reasonable accommodation this position requires:Extensive sitting and computer work including typing, using computer screens, and creation of documentsCommunication with center leaders at times- emails, phone, google connects, etc.Ability to communicate clearly and professionally, both verbally and in writingTraveling