Part-Time Center Associate: Customer Service & Shipping

United Parcel Service, Inc.; Akron (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

United Parcel Service, Inc. is seeking a Part-Time Center Associate in Akron, OH to deliver friendly, reliable customer service at the UPS Store. You will assist customers with shipping needs, operate store equipment, and provide information on services and best-value options.

Ideal candidates have retail experience, strong computer skills, a professional appearance, and the ability to lift 40+ pounds. The role requires 25–30 hours per week across a 6-day schedule.

Qualifications

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Strong computer skills

Outstanding phone skills

Strong verbal and writtencommunication

Able to lift 40+ pounds

Prompt reliable and responsible

Willing and able to work 25 to 30hours

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

United Parcel Service, Inc. is seeking a Part-Time Center Associate in Akron, OH to deliver friendly, reliable customer service at the UPS Store. You will assist customers with shipping needs, operate store equipment, and provide information on services and best-value options.

Ideal candidates have retail experience, strong computer skills, a professional appearance, and the ability to lift 40+ pounds. The role requires 25–30 hours per week across a 6-day schedule.