Retail Center Associate — Customer Service & Shipping

The UPS Store; Zimmerman (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Ohio is seeking a Part-Time Center Associate to deliver world-class customer service by handling packages, operating copiers and POS devices, and advising customers on products and value options.

You will learn all product and service offerings quickly, support sales goals, and maintain a clean, organized store environment while providing friendly, professional assistance to walk-in and phone inquiries. Weekend availability is required.

Qualifications

• Demonstrais strong customer service and communication abilities.
• Able to assist customers with inquiries and product information.
• Willing to learn all store offerings and procedures.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Takes ownership of customer shipping needs and offers viable solutions.
• Learns product/service offerings and industry trends.
• Operates equipment, software, and devices proficiently and may train others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.
• Meets individual sales goals.

Skills

Customer service

Communication skills

Basic math

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store in Ohio is seeking a Part-Time Center Associate to deliver world-class customer service by handling packages, operating copiers and POS devices, and advising customers on products and value options.

You will learn all product and service offerings quickly, support sales goals, and maintain a clean, organized store environment while providing friendly, professional assistance to walk-in and phone inquiries. Weekend availability is required.