Part-Time Center Associate: Customer-Centric Shipping Pro

The UPS Store #3763; South Middleton Township (PA); On-site; USD 17,000 - 21,000; Part time

Job summary

The UPS Store #3763 in Pennsylvania is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copy/office equipment. You will advise customers on products and services and learn best practices for the business.

The ideal candidate has prior retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor. 15–20 hours/week for a 6-day week. Loud, friendly team environment.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and excellent verbal and written communication.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication

Phone skills

Computer skills

Teamwork

Ability to learn quickly

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #3763 in Pennsylvania is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copy/office equipment. You will advise customers on products and services and learn best practices for the business.

The ideal candidate has prior retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor. 15–20 hours/week for a 6-day week. Loud, friendly team environment.