Part-Time Center Associate: Customer Service & Shipping Pro

The UPS Store; Chicago (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages, operating copiers, fax, and POS devices. You will advise customers on products and best-value options while maintaining a professional appearance and friendly demeanor.

Responsibilities include assisting walk-in customers and phone inquiries, learning all offerings, and keeping a clean, safe workspace.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills and strong verbal and written communication.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Microsoft Office

Adobe Suites

Strong communication

Education

High school diploma or GED

Tools

Copiers

Fax machines

Binding equipment

Laminating machines

POS devices

Job description

The UPS Store is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages, operating copiers, fax, and POS devices. You will advise customers on products and best-value options while maintaining a professional appearance and friendly demeanor.

Responsibilities include assisting walk-in customers and phone inquiries, learning all offerings, and keeping a clean, safe workspace.