Part-Time Center Associate: Customer Service & Shipping

United Parcel Service, Inc.; Kokomo (IN); On-site; USD 17,000 - 21,000; Part time

Job summary

UPS Store in Kokomo, IN is hiring a Part-Time Center Associate to deliver world-class customer service by handling packages, operating office equipment, and advising customers on products and services.

The ideal candidate will have a high school diploma or GED, strong computer skills (Microsoft Office, Adobe), excellent communication, the ability to lift 40+ pounds, and availability for 25–30 hours per week.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Computer skills

Physical stamina

Education

High School diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

UPS Store in Kokomo, IN is hiring a Part-Time Center Associate to deliver world-class customer service by handling packages, operating office equipment, and advising customers on products and services.

The ideal candidate will have a high school diploma or GED, strong computer skills (Microsoft Office, Adobe), excellent communication, the ability to lift 40+ pounds, and availability for 25–30 hours per week.