Part-Time Center Associate | Notary-Ready & Customer Expert

United Parcel Service, Inc.

North Canton (OH)

On-site

USD 17,000 - 22,000

Part time

4 days ago

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Job summary

United Parcel Service, Inc. is hiring a part-time Center Associate to deliver exceptional customer service at the UPS Store. You will assist customers in person and by phone, process shipments, operate store equipment, and help customers choose best-value options.

A high school diploma or GED is required, with strong computer and verbal/written communication skills. The role requires lifting 40+ pounds and the ability to work 25–30 hours weekly over a 6-day schedule; notary eligibility is

Qualifications

High school diploma or GED required.
Strong computer skills including Microsoft Office and Adobe Suites.
Outstanding phone skills.
Strong verbal and written communication skills, including spelling and math.
Prompt, reliable, and responsible.
Able to lift 40+ pounds.
Willing and able to work 25 to 30 hours per week for a 6-day work week.
Must be able to become a notary.

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries.
Continuously practices good listening skills with customers, UPS Store team members, and leadership.
Takes ownership of the customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
Maintains a clean, organized, and safe working environment.
Performs other duties as assigned.