Part-Time Center Associate: Customer Solutions Pro

United Parcel Service, Inc.; Greenville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

The United Parcel Service, Inc. is seeking a Part-Time Center Associate to deliver world-class customer service at our UPS Store location.

You will receive and process packages for courier shipment and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices while advising customers on products and best-value options. The ideal candidate has prior retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Customer service

Communication skills

Computer skills

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The United Parcel Service, Inc. is seeking a Part-Time Center Associate to deliver world-class customer service at our UPS Store location.

You will receive and process packages for courier shipment and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices while advising customers on products and best-value options. The ideal candidate has prior retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and