Part-Time Center Associate: Customer Service & Shipping Expert

The UPS Store

Wadsworth (OH)

On-site

USD 17,000 - 25,000

Part time

14 days+

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Job summary

The UPS Store in Wadsworth, OH is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages, operating copiers, binding and laminating machines, and POS devices. The ideal candidate has retail experience, strong computer skills, and a professional appearance.

You will advise customers on products and services, learn offerings quickly, and maintain a clean, organized store while supporting team needs.

Qualifications

High school diploma or GED required.
Strong computer skills, including Microsoft Office and Adobe Suites.
Outstanding phone skills.
Strong verbal and written communication skills, including spelling and math.
Prompt, reliable, and responsible.
Able to lift 40+ pounds.
Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries.
Continuously practices good listening skills with customers, UPS Store team members, and leadership.
Takes ownership of the customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
Maintains a clean, organized, and safe working environment.
Performs other duties as assigned.