Part-Time Center Associate: Customer Hero & Shipping Pro

The UPS Store; Greenville (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

The UPS Store in Greenville, NC is seeking a Part-Time Center Associate to deliver world-class customer service while assisting customers with shipping needs, copying, binding, laminating, and point-of-sale transactions.

The ideal candidate will have retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional appearance. You will work 25–30 hours per week across a 6-day schedule and be willing to learn all product offerings.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Phone skills

Verbal and written communication

Physically capable (lift 40+ lbs)

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The UPS Store in Greenville, NC is seeking a Part-Time Center Associate to deliver world-class customer service while assisting customers with shipping needs, copying, binding, laminating, and point-of-sale transactions.

The ideal candidate will have retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional appearance. You will work 25–30 hours per week across a 6-day schedule and be willing to learn all product offerings.