Part-Time Casino Player Services Specialist

Colonial-Downs-; Richmond (VA); On-site; USD 21,000 - 28,000; Part time

Job summary

Colonial Downs Group LLC in Richmond, VA is seeking a Part-Time Players Club Representative to handle guest transactions, enter data for the Players Card program, and assist on the floor.

The role offers $15.00 per hour plus tips, requires a high school diploma, and with cash handling experience, while ensuring compliance with gaming regulations.

You may work weekends and evenings, with potential to learn loyalty programs and contribute to guest satisfaction in a fast-paced casino environment.

Qualifications

• High school diploma or equivalent required.
• Minimum of three months cash handling experience preferred.
• Must obtain and maintain Virginia Racing Commission License.
• Excellent verbal and written communication skills.

Responsibilities

• Perform guest transactions, including cash handling and voucher processing.
• Verify and balance money and reconcile relevant paperwork.
• Assist as a Mutuel Teller and Count Room Attendant as needed.
• Maintain compliance with Internal Controls, regulations and company policies.
• Provide quality guest service and respond to inquiries.

Skills

Verbal communication

Written communication

Cash handling

Gaming regulations

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Colonial Downs Group LLC in Richmond, VA is seeking a Part-Time Players Club Representative to handle guest transactions, enter data for the Players Card program, and assist on the floor.

The role offers $15.00 per hour plus tips, requires a high school diploma, and with cash handling experience, while ensuring compliance with gaming regulations.

You may work weekends and evenings, with potential to learn loyalty programs and contribute to guest satisfaction in a fast-paced casino environment.