Part-Time CARE Team Case Manager

Community College of Baltimore County; Baltimore (MD); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Free parking

Sick and Safe Leave

403(b) and 457(b) retirement plans

Job summary

Community College of Baltimore County is seeking a part-time Case Manager for C.A.R.E. to provide comprehensive case management support to students experiencing academic, personal, or medical difficulties.

The role chairs the CARE team, coordinates action plans, connects students with resources, and documents case notes in Maxient. The position requires a Bachelor’s degree in related fields with two years’ experience; a Master’s degree is preferred, and a valid driver’s license is required.

Qualifications

• Bachelor's degree in student affairs, student development, mental health related field, or other related degree required.
• Master's degree preferred.
• Two years experience providing support for students experiencing academic, personal, or medical difficulties or other crisis required.
• Experience in the higher education and community college environment preferred.
• Working knowledge of mental health, student development, BIT best practices, higher education law, FERPA, and electronic record-keeping systems such as Maxient preferred.
• A valid driver's license is required for this position.

Responsibilities

• Chair and coordinate the CARE team at CCBC.
• Provide case management services to students eligible by the CARE team's recommendation.
• Coordinate action plan, referrals, and support, including follow-up appointments as necessary.
• Connect students with appropriate resources on- and off-campus.
• Communicate and collaborate with appropriate staff, resources, and the Team.
• Document case notes in electronic record-keeping system (Maxient).
• Demonstrate excellent verbal, written, interpersonal and clinical skills for interacting with students.
• Maintain up-to-date case management records in Maxient for CARE referrals.
• Interface with faculty, staff, and parents regarding treatment plans and leaves.
• Create marketing, awareness, and educational campaigns promoting case management services.
• Develop and deliver presentations tailored to stakeholders.
• Coordinate with institutional offices for messaging integration.
• Participate in assessment of case management effectiveness.

Skills

Bachelor's degree in related field

Two years experience

Mental health knowledge

BIT best practices

FERPA

Electronic records (Maxient)

Education

Bachelor's degree in student affairs or related field

Master's degree preferred

Tools

Maxient

Job description

Community College of Baltimore County is seeking a part-time Case Manager for C.A.R.E. to provide comprehensive case management support to students experiencing academic, personal, or medical difficulties.

The role chairs the CARE team, coordinates action plans, connects students with resources, and documents case notes in Maxient. The position requires a Bachelor’s degree in related fields with two years’ experience; a Master’s degree is preferred, and a valid driver’s license is required.