Case Coordinator, CARE - Part Time

Community College of Baltimore County; Baltimore (MD); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Free parking

Sick and Safe Leave

403(b) and 457(b) retirement plans

Job summary

Community College of Baltimore County is seeking a part-time Case Manager for C.A.R.E. to provide comprehensive case management support to students experiencing academic, personal, or medical difficulties.

The role chairs the CARE team, coordinates action plans, connects students with resources, and documents case notes in Maxient. The position requires a Bachelor’s degree in related fields with two years’ experience; a Master’s degree is preferred, and a valid driver’s license is required.

Qualifications

• Bachelor's degree in student affairs, student development, mental health related field, or other related degree required.
• Master's degree preferred.
• Two years experience providing support for students experiencing academic, personal, or medical difficulties or other crisis required.
• Experience in the higher education and community college environment preferred.
• Working knowledge of mental health, student development, BIT best practices, higher education law, FERPA, and electronic record-keeping systems such as Maxient preferred.
• A valid driver's license is required for this position.

Responsibilities

• Chair and coordinate the CARE team at CCBC.
• Provide case management services to students eligible by the CARE team's recommendation.
• Coordinate action plan, referrals, and support, including follow-up appointments as necessary.
• Connect students with appropriate resources on- and off-campus.
• Communicate and collaborate with appropriate staff, resources, and the Team.
• Document case notes in electronic record-keeping system (Maxient).
• Demonstrate excellent verbal, written, interpersonal and clinical skills for interacting with students.
• Maintain up-to-date case management records in Maxient for CARE referrals.
• Interface with faculty, staff, and parents regarding treatment plans and leaves.
• Create marketing, awareness, and educational campaigns promoting case management services.
• Develop and deliver presentations tailored to stakeholders.
• Coordinate with institutional offices for messaging integration.
• Participate in assessment of case management effectiveness.

Skills

Bachelor's degree in related field

Two years experience

Mental health knowledge

BIT best practices

FERPA

Electronic records (Maxient)

Education

Bachelor's degree in student affairs or related field

Master's degree preferred

Tools

Maxient

Job description

Class Description The Office of Student Conduct is seeking part-time Case Manager for C.A.R.E. The purpose of this class is to provide comprehensive case management support services to the CCBC CARE Team with a focus on individuals in need of intervention for students experiencing academic, personal, or medical difficulties.

Minimum Requirements Bachelor's degree in student affairs, student development, mental health related field, or other related degree required. Master's degree preferred. Two years experience providing support for students experiencing academic, personal, or medical difficulties or other crisis required. Experience in the higher education and community college environment, preferred. Working knowledge of mental health, student development, Behavioral Intervention Team (BIT} best practices, higher education law, FERPA, and electronic record-keeping systems such as Maxient, preferred. A valid driver's license is required for this position.

Class Specific Essential Duties

• Chair and coordinate the CARE team at CCBC.
• Provide case management services to students who are eligible by the CARE team's recommendation.
• Coordinate action plan, referrals, and support, including follow-up appointments as necessary.
• Connect students with the appropriate resources on- and off-campus.
• Communicate and collaborate with appropriate staff, resources, and the Team.
• Document case notes in electronic record-keeping system.
• Demonstrated excellent verbal, written, interpersonal and clinical skills in order to interface effectively with a wide range of students.
• Maintaining up-to-date case management records in Maxient for students referred to CARE.
• Point of contact and trainer of the CARE team on best practices and new tools introduced.
• Interface with faculty, staff, and parents regarding students needing treatment plans, accommodations, or leaves.
• Create marketing, awareness, and educational campaigns promoting case management services.
• Develop and deliver presentations tailored to specific stakeholders.
• Coordinate with institutional offices, ensuring effective integration of messaging.
• Participate in assessment efforts related to case management effectiveness.
• Perform other duties as assigned.

Benefit Summary CCBC Part Time Benefits At A Glance Supplemental (Retirement Annuities) 403(b) and 457(b)

• Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms. The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
• Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
• Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.

Parking Free. Must obtain a parking permit from the Department of Public Safety to use on all campuses.

Sick and Safe Leave CCBC is pleased to offer paid sick and safe leave for part-time employees. Paid sick and safe leave is earned by all part-time employees including credit and non-credit adjunct faculty, part-time associates and other part-time employees.