Part-Time Care Management Admin & Coordination Pro

Nelson Connects; San Rafael (CA); Sur place; USD 34 385 000 - 38 683 000; Temps partiel

Résumé du poste

Nelson Connects in San Rafael, CA, is seeking an Enhanced Care Management Administrative Assistant. This part-time role (~20 hours/week) supports the ECM Project Coordinator and Housing-Based Case Management team, handling intake, documentation, and care-plan coordination.

You will manage calendars, maintain records, use EHR systems, assist with data collection and reporting, and communicate with healthcare partners.

Qualifications

• Administrative experience in healthcare, social services, or nonprofit settings.
• Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Excellent organization, calendar management, recordkeeping, and attention to detail.
• Strong written and verbal communication skills.
• Ability to understand and communicate basic data and statistics.
• Strong critical-thinking, analytical, problem-solving, and multitasking skills.
• Experience handling confidential information with HIPAA awareness.
• ECM/CalAIM exposure is a plus.

Responsabilités

• Provide administrative support to the ECM Project Coordinator and Housing-Based Case Management team.
• Support new client intake, ensuring documentation and care plans are complete.
• Compile and submit ECM documents, including Return Transmission Files and TARs.
• Coordinate referrals and appointments with medical and behavioral health teams.
• Maintain accurate client records, tracking data, program measures, and grants.
• Use electronic health records and related systems to enter, track, and retrieve information.
• Assist with research, data collection, reporting, and process improvements.
• Manage calendars, team communications, meetings, trainings, and webinars.
• Assist staff with client communications and administrative needs.
• Collaborate with internal teams and community partners while representing Ritter Center’s mission and values.
• Maintain confidentiality and HIPAA compliance.

Connaissances

Administrative experience

Calendar management

Organization and detail

Written and verbal communication

Data interpretation

Critical thinking/analytics

HIPAA compliance

Fast-paced environment

Healthcare exposure

ECM exposure (CalAIM)

Outils

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Outlook

Description du poste

Nelson Connects in San Rafael, CA, is seeking an Enhanced Care Management Administrative Assistant. This part-time role (~20 hours/week) supports the ECM Project Coordinator and Housing-Based Case Management team, handling intake, documentation, and care-plan coordination.

You will manage calendars, maintain records, use EHR systems, assist with data collection and reporting, and communicate with healthcare partners.