Part-Time Car Rental Concierge

Darcars; Silver Spring (MD); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Benefits Plan including 401k

Employee discounts on vehicle and shop

Community service initiatives

Internal career advancement

Job summary

DARCARS of Silver Spring is seeking a part-time Rental Agent to coordinate rental arrangements for service department customers. The role requires excellent communication, attention to detail, and a customer-first approach.

Responsibilities include scheduling reservations, handling rental requests, verifying eligibility, ensuring vehicles are ready, documenting vehicle condition, processing payments, and explaining policies to customers.

Qualifications

• Requires valid driver’s license and clean driving record.
• Previous rental agent experience is a plus.
• High School Degree or Equivalent (GED) is required.
• Must be at least eighteen years of age and able to pass pre-employment background screen.

Responsibilities

• Schedule customer reservations for rentals.
• Manage rental requests and locate desired vehicles.
• Verify customer information to confirm eligibility for a rental through insurance.
• Ensure rental cars are ready by scheduling service and cleaning.
• Record car condition, mileage and any damage before/after use.
• Process damage information for insurance billing or collection.
• Explain rental policies at agreement time and answer questions.
• Validate credentials including driver’s license and payment information.
• Communicate with customers via phone, email or in person and process payments.

Skills

Communication skills

Attention to detail

Customer service

Organizational skills

Positive attitude

Able to work in fast-paced environment

Valid driver's license

Education

High School Diploma or GED

Job description

DARCARS of Silver Spring is seeking a part-time Rental Agent to coordinate rental arrangements for service department customers. The role requires excellent communication, attention to detail, and a customer-first approach.

Responsibilities include scheduling reservations, handling rental requests, verifying eligibility, ensuring vehicles are ready, documenting vehicle condition, processing payments, and explaining policies to customers.