Automotive Valet & Customer Experience Specialist

Darcars; Silver Spring (MD); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Comprehensive Benefits Plan including

401k

Employee discounts on vehicle/purchase

Community service initiatives

Internal career advancement

Job summary

DARCARS of Silver Spring is seeking an Automotive Valet to support customer satisfaction and dealership operations. You will manage vehicle flow, assist with service write-ups, and shuttle customers as needed, all while maintaining a courteous, professional presence.

This role requires a valid driver's license, a baseline driving record, and strong communication skills. Physical stamina and the ability to lift 30 lbs are necessary; detailing and manual-vehicle experience are a plus.

Qualifications

• Valid driver's license and a safe driving record are required.
• Strong communication with customers and staff is essential.
• High School diploma or GED is required.
• Must be at least 18 years old.
• Ability to read, understand and follow policy documents and instructions.
• Must be able to bend, twist, stand long periods in varying weather.
• Able to lift at least 30 lbs.
• Detailing experience is a plus.
• Ability to operate manual vehicles is a plus.

Responsibilities

• Greet customers with a smile and provide professional service.
• Direct customers to parking or vehicle retrieval destinations.
• Assist with service write-up and tagging of vehicles.
• Support efficient vehicle flow as service tickets are generated.
• Move client vehicles to and from the shop as needed.
• Provide shuttle service to customers when requested.
• Report safety or policy concerns to management.
• Keep service area clean, floor dry, and trash removed.
• Maintain driveways, walkways, and debris removal.
• Follow dealership policies and procedures.
• Assist in dealer exchanges and other duties as assigned.

Skills

Valid driver's license

Good driving record

Customer service orientation

Age 18+

Policy comprehension

Physical stamina

Lifting 30 lbs

Detailing experience (plus)

Manual vehicle operation (plus)

Education

High School diploma or GED

Job description

DARCARS of Silver Spring is seeking an Automotive Valet to support customer satisfaction and dealership operations. You will manage vehicle flow, assist with service write-ups, and shuttle customers as needed, all while maintaining a courteous, professional presence.

This role requires a valid driver's license, a baseline driving record, and strong communication skills. Physical stamina and the ability to lift 30 lbs are necessary; detailing and manual-vehicle experience are a plus.