Part-Time Installer & Trainer for Hearing Devices

Sorenson Communications, LLC; Shreveport (LA); On-site; USD 18,000 - 30,000; Part time

Job summary

Sorenson Communications, LLC in Shreveport, LA is seeking a part-time Installer/Trainer to help customers set up CaptionCall phones in their homes. The role offers flexible hours and on-site training responsibilities.

You will install and troubleshoot devices, train customers on features, promote CaptionCall services, and support local events and referrals while maintaining records and reports. The position requires a high school diploma or GED, basic computer knowledge, and the ability to work

Qualifications

• High School Diploma or GED required.
• Basic computer knowledge and experience.
• Experience working in the hearing health field.
• Experience working with senior citizens.

Responsibilities

• Install and troubleshoot CaptionCall phones.
• Courteously train customers on how to use the phone and its features.
• Promote the CaptionCall service.
• Create lead generation activities and generate referrals.
• Attend and participate in trade shows and other corporate events as assigned.
• Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business.
• Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events.
• Complete service calls as assigned.
• Accurately maintain customer records.
• Complete required reports and submit invoices and feedback on customer interactions.
• Retrieve and clean phones of former customers.
• Maintain adequate inventory of equipment and supplies in order to service customers.
• Adapt to new responsibilities as necessary.
• Other duties as assigned.

Skills

Basic computer knowledge

Hearing health experience

Experience with seniors

English communication

Education

High School Diploma or GED

Job description

Sorenson Communications, LLC in Shreveport, LA is seeking a part-time Installer/Trainer to help customers set up CaptionCall phones in their homes. The role offers flexible hours and on-site training responsibilities.

You will install and troubleshoot devices, train customers on features, promote CaptionCall services, and support local events and referrals while maintaining records and reports. The position requires a high school diploma or GED, basic computer knowledge, and the ability to work