Part-Time Cannabis Wellness Advisor — Education & Sales

Sunnyside; Clearwater (FL); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Major medical

Dental and vision insurance

401(K)-match program

FSA/HSA programs

LTD/STD options

Life insurance and AD&D

Paid holidays

Paid time off

Annual discretionary bonuses

Stock options

Employee discount program

Job summary

Sunnyside by Cresco Labs is hiring a Wellness Advisor to assist customers in selecting cannabis products, balancing recreational, medical, and caregiver needs while upholding compliance standards. You will guide customers from check-in through checkout, ensuring accurate transactions and adherence to state regulations.

The role emphasizes customer service, product knowledge, and ability to educate on product effects, with shifts including evenings, weekends, and holidays.

Qualifications

• High School Diploma or equivalent.
• Minimum 1 year experience in customer service; retail or hospitality experience preferred.
• Flexibility to work shifts including opening/closing, weekends and holidays.
• Excellent customer service and ability to engage with customers.
• Ability to learn and apply technical and product information in a consultative manner.
• Must be able to lift up to 50 pounds (100 pounds with assistance).

Responsibilities

• Greet customers, ensuring a best-in-class experience.
• Build customer relationships by listening to needs and offering guidance.
• Assist customers in product selection through education of cannabis products and effects.
• Apply selling and cross-selling techniques to build baskets.
• Verify documentation and ID for customers.
• Assist in verifying accuracy of orders and label/package customer orders.

Skills

Customer service

Retail experience

Product knowledge

Regulatory compliance

Communication

Upselling techniques

Education

High School Diploma or equivalent

Job description

Sunnyside by Cresco Labs is hiring a Wellness Advisor to assist customers in selecting cannabis products, balancing recreational, medical, and caregiver needs while upholding compliance standards. You will guide customers from check-in through checkout, ensuring accurate transactions and adherence to state regulations.

The role emphasizes customer service, product knowledge, and ability to educate on product effects, with shifts including evenings, weekends, and holidays.