Part-Time Cannabis Retail Customer Care Specialist

Renew Cannabis Co.; Illinois; On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life

Short-and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Paid Holidays

401(k)

Job summary

Jushi Holdings Inc. in Sauget, IL is seeking a part-time Customer Care Consultant to deliver exceptional service to patrons and patients while educating them about products and benefits.

You will handle day-to-day customer phone support, adhere to company policies and industry regulations, assist with product tours and memberships, and work as part of a team to meet sales and compliance goals.

Qualifications

• Requires high school diploma or GED.
• Associate or Bachelor’s degree preferred.
• Strong computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multitasking on phone.
• Occasional local travel may be required.

Responsibilities

• Provide outstanding customer service to patrons and patients.
• Answer questions or direct inquiries over the phone.
• Lead store tours and recommend products based on research.
• Explain patient/membership benefits, discounts and promotions.
• Follow safety and regulatory compliance procedures.
• Keep the store clean and stocked; operate POS system.
• Collaborate with team to meet sales and compliance goals.
• Perform additional duties as assigned.

Skills

Excellent computer skills

Language and reasoning skills

Bilingual Spanish

Phone multitasking

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Job description

Jushi Holdings Inc. in Sauget, IL is seeking a part-time Customer Care Consultant to deliver exceptional service to patrons and patients while educating them about products and benefits.

You will handle day-to-day customer phone support, adhere to company policies and industry regulations, assist with product tours and memberships, and work as part of a team to meet sales and compliance goals.