Part-Time Campus Safety Clerk

Montgomery County Community College; Center Square, Northern (PA, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Montgomery County Community College in Center Square, PA, is seeking a part-time Clerical and Dispatch Assistant for the Campus Safety department to support operations after hours.

Responsibilities include answering lines, dispatching Security staff, monitoring radios and cameras, processing parking tickets, Lost & Found, and assisting walk-ins; promotes safety and confidentiality in a team setting.

Qualifications

• High school diploma or equivalent required.
• Six months directly applicable experience preferred.
• Good communication and computer skills.

Responsibilities

• Answer non-emergency and emergency phone lines; dispatch campus safety personnel.
• Monitor radio communications and assist callers.
• Monitor security camera feeds and door systems; log access cards.
• Process parking tickets and Lost & Found items.
• Contact emergency services as needed and coordinate with responders.
• Assist walk-ins at the Campus Safety Dept. office.
• Perform related duties assigned by supervisor.

Skills

Communication skills

Computer skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

To provide clerical and dispatch assistance to the Dept. of Campus Safety.

Hours: Mon-Thurs 4pm to 10pm (24 hours per week)

• Answer non-emergency & emergency phone lines and assist callers accordingly. Dispatches campus safety personnel, via two-way radio, to calls for service. Monitors and replies to portable radio communications from both campus safety and facilities/custodial personnel. Assists “walk-ins” at the Campus Safety Dept. office.
• Monitors numerous security camera “live feeds” and remote door unlocking / locking systems throughout the campus. Logs access card distribution to on-site contractors.
• Monitors Campus Safety Dept. emails and handles the recording and processing of Campus Safety Dept. issued parking tickets.
• Handles the labeling, logging, securing, and returning of Lost & Found items while maintaining the associated database.
• Contacts Emergency Services / “911” for law enforcement, fire company, or EMS response, as well as notifying fire alarm monitoring stations for alarm testing.
• Performs other related duties as assigned by the Sr. Director of Campus Safety and / or the Campus Safety Supervisor.

Education/Training/Work Experience:

• High school diploma, GED or equivalent work experience required
• Six months directly applicable experience preferred
• Communication and computer skills

Specialized Knowledge & Skills:

• Knowledge of specific computer software (Microsoft Office; Word, Excel, etc.)
• Customer Service experience

Additional Information Required:

• Ability to multitask with attention to detail
• Ability to work within a team-oriented setting
• Ability to maintain confidentiality
• Ability to prioritize workload
• Ability to stay calm in stressful situations

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, pregnancy, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.

Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, [e-mail].

All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at [e-mail] or 215-619-7383.