Part-Time Branch Teller: Member Service Expert

SECU; Beaufort (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

SECU in Beaufort, NC invites a motivated member service associate to join our team. You will greet members, open accounts, and support daily branch operations while upholding our credit union philosophy. The role requires cash handling accuracy, attention to detail, and strong communication as you educate members on services and process transactions.

Ongoing training and teamwork are essential. This is a full-time on-site position with opportunities across channels in a community-focused

Qualifications

• Strong self-control, self-confidence, good basic mathematical skills, organizational and communication skills, positive attitude, and neat appearance.
• Ability to work in a fast-paced environment with sound judgment under pressure.
• Willingness to engage in ongoing training and professional development.
• Basic computer skills and fluency in English.

Responsibilities

• Handle establishment of new membership, open all accounts, and process changes in accounts.
• Educate members on available services and make recommendations based on their needs.
• Key all required transactions into the Margo system and balance cash drawer with accuracy.
• Balance the vault, ATM, TCD and coin sorter.
• Operate drive-thru window as needed.
• Keep daily and monthly records of vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines and home equity lines of credit - consult with an approving officer prior to advance.
• Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed
• Other duties as assigned.

Job description

SECU in Beaufort, NC invites a motivated member service associate to join our team. You will greet members, open accounts, and support daily branch operations while upholding our credit union philosophy. The role requires cash handling accuracy, attention to detail, and strong communication as you educate members on services and process transactions.

Ongoing training and teamwork are essential. This is a full-time on-site position with opportunities across channels in a community-focused