Part-Time Digital Banking Concierge

Capital One; Olney (MD); On-site; USD 43,000 - 53,000; Part time

Benefits offered by this job

Education Assistance

Paid Time Off

Matching 401(k) contribution up to 7.5

Paid Parental Leave

Mental Health support

Back‑up Child or Elder Care

Job summary

Capital One in Olney, MD is seeking a Part Time Branch Ambassador to be the welcoming face of our community space. You’ll blend hospitality with digital tools, helping customers with transactions and guiding them to online banking resources.

You’ll thrive in a fast-paced, service‑driven environment, listening to needs and turning interactions into trust. This role emphasizes human connection, safety, and a friendly, inclusive banking experience.

Qualifications

• High School Diploma or equivalent required.
• 1 year of Retail, Sales or Customer Service experience.
• 6 months of cash handling experience.

Responsibilities

• Maintain 100% accuracy with high‑volume cash transactions and compliance standards.
• Educate clients on mobile banking and digital tools.
• Act as first-line consultant to identify needs and propose solutions.
• Greet customers and foster a hospitality‑driven, community focus.

Skills

Hospitality mindset

Tech fluency

Customer service

Adaptability

Attention to detail

Education

High School Diploma or equivalent

Job description

Capital One in Olney, MD is seeking a Part Time Branch Ambassador to be the welcoming face of our community space. You’ll blend hospitality with digital tools, helping customers with transactions and guiding them to online banking resources.

You’ll thrive in a fast-paced, service‑driven environment, listening to needs and turning interactions into trust. This role emphasizes human connection, safety, and a friendly, inclusive banking experience.