Part-Time Box Office & Guest Services Specialist

The Children's Museum of Indianapolis; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

The Children's Museum of Indianapolis is seeking a part-time Box Office Sales Assistant to deliver high-quality service at the Box Office. You will greet guests, process admissions, memberships, and event tickets using admissions software, and help with visit planning and inquiries.

The role requires cash handling, accuracy, data privacy, and a friendly, team-oriented approach in a busy public space. Weekend/holiday availability and flexibility are essential.

Qualifications

• Proven experience in box office, customer service, retail, or sales.
• One year of cash handling experience in a high-traffic environment.
• Ability to answer questions and resolve concerns using available resources.
• Commitment to cash security and following museum procedures.
• Flexible schedule, including weekends and holidays.

Responsibilities

• Provides exceptional service in daily face-to-face contact with museum guests.
• Sells admission tickets, memberships, upgrades, and event tickets using admissions software.
• Enters customer demographics and maintains data privacy per policy.
• Cross-trains in Visitor Services and assists in related operations as needed.
• Balances cash drawer and maintains accurate data entry for memberships.

Skills

Customer service

Cash handling

Team player

Communication

Problem solving

Tools

Admissions software

POS systems

Job description

The Children's Museum of Indianapolis is seeking a part-time Box Office Sales Assistant to deliver high-quality service at the Box Office. You will greet guests, process admissions, memberships, and event tickets using admissions software, and help with visit planning and inquiries.

The role requires cash handling, accuracy, data privacy, and a friendly, team-oriented approach in a busy public space. Weekend/holiday availability and flexibility are essential.