Part-Time Teller: Elevate Customer Banking

Banco Santander SA; Needham (MA); On-site; USD 30,000 - 47,000; Part time

Job summary

Banco Santander SA is hiring a part-time teller in Needham Centre, MA. The role involves assisting customers with banking needs, processing deposits and withdrawals, and handling cash with accuracy.

Ideal candidates have at least 6 months cash handling and customer service experience, and can work flexible hours including weekends and evenings. The position emphasizes compliance, digital tools, and customer education.

Qualifications

• Education: High school diploma or GED - required.
• 6+ months cash handling experience - required.
• 6+ months customer service experience - required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and procedures, including compliance and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area for a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations based on business needs.

Skills

Customer service

Communication

Attention to detail

Math skills

Digital tools

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA is hiring a part-time teller in Needham Centre, MA. The role involves assisting customers with banking needs, processing deposits and withdrawals, and handling cash with accuracy.

Ideal candidates have at least 6 months cash handling and customer service experience, and can work flexible hours including weekends and evenings. The position emphasizes compliance, digital tools, and customer education.