Bank Teller — Fast, Friendly Service & Cash Handling

Banco Santander SA; Hyannis (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Hyannis, MA seeks a full-time Teller to assist customers with financial needs, process transactions, and uphold accuracy in cash handling. You will deliver friendly service, resolve concerns, and promote digital self-service options.

You must have a high school diploma or GED and at least 6 months of cash handling and customer service experience. The role requires flexibility for weekend/evening hours and a commitment to compliance and risk management.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and refer product solutions.
• Adhere to bank policies and procedures, including compliance and risk management.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options and use digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Hyannis, MA seeks a full-time Teller to assist customers with financial needs, process transactions, and uphold accuracy in cash handling. You will deliver friendly service, resolve concerns, and promote digital self-service options.

You must have a high school diploma or GED and at least 6 months of cash handling and customer service experience. The role requires flexibility for weekend/evening hours and a commitment to compliance and risk management.