Bilingual Medical Receptionist — Front Desk & Patient Care

Epic Health; Chicago (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

401(k) Retirement Plan

Paid Time Off and Holiday Pay

Professional Development

Supportive Work Environment

Job summary

EPIC Health is hiring a Medical Receptionist who will greet patients, manage check-in, and support a smooth front-desk operation in Chicago, IL. The role requires bilingual abilities in Assyrian/Arabic and a friendly, patient-focused approach.

Responsibilities include guiding patients through check-in, assisting with virtual tablets, coordinating with clinic staff, and keeping the lobby organized. Prior experience in a medical office is preferred, with opportunities for professional growth and

Qualifications

• At least 1 year in a customer service role; preferred experience in a medical office setting.
• Patient-centered approach and welcoming demeanor.
• Strong verbal communication and tech-savvy abilities.

Responsibilities

• Greet patients warmly and manage check-in/check-out processes.
• Guide patients through check-in and assist with virtual tablets.
• Maintain lobby cleanliness and organization; support walk-ins and schedule changes.
• Escalate issues to office manager, physician, or billing as needed.

Skills

Customer service

Verbal communication

Computer proficiency

Organizational skills

Multitasking

Job description

EPIC Health is hiring a Medical Receptionist who will greet patients, manage check-in, and support a smooth front-desk operation in Chicago, IL. The role requires bilingual abilities in Assyrian/Arabic and a friendly, patient-focused approach.

Responsibilities include guiding patients through check-in, assisting with virtual tablets, coordinating with clinic staff, and keeping the lobby organized. Prior experience in a medical office is preferred, with opportunities for professional growth and