Part-Time Bike Service Tech & Advisor — Learn & Thrive

Trek Bikes; Northern (KY); Hybrid; USD 20,664,000 - 24,797,000; Part time

Benefits offered by this job

Flexible culture

Health insurance PPO & HDHP

FSAs

401(k) with match & ESOP

Tuition Reimbursement up to $15,000

Employee discounts

Retail discounts

Job summary

Trek Bikes in Waterloo, WI is seeking a Part-Time Service Tech/Advisor to help customers with bike repairs, servicing, and accessories installation. You will interact with riders daily, diagnose issues, and ensure their bikes run smoothly while providing warm, welcoming hospitality.

Key responsibilities include hands-on bike servicing, learning new tech, and representing Trek as the friendly face of the service department.

Qualifications

• Self-motivation with a positive, team-focused attitude.
• Excellent hospitality, listening, and communication skills.
• Strong problem-solving ability and attention to detail.
• Willingness to learn bike servicing methods and new technologies.
• Ability to build relationships with customers and be the face of the department.

Responsibilities

• Troubleshoot repairs and service bikes on the spot.
• Install accessories customers select for their bike.
• Hands-on with brand-new models before they hit the sales floor.
• Build relationships with customers who trust you to keep gear running.

Skills

Customer service

Communication skills

Problem solving

Hospitality

Attention to detail

Willingness to learn

Teamwork

Job description

Trek Bikes in Waterloo, WI is seeking a Part-Time Service Tech/Advisor to help customers with bike repairs, servicing, and accessories installation. You will interact with riders daily, diagnose issues, and ensure their bikes run smoothly while providing warm, welcoming hospitality.

Key responsibilities include hands-on bike servicing, learning new tech, and representing Trek as the friendly face of the service department.