Part-Time Benefits Associate — Regional Impact

Evertec; San Juan (PR); On-site; USD 25,000 - 33,000; Part time

Job summary

Evertec in Puerto Rico invites a Benefits Associate to join the Benefits & Wellbeing team. This temporary, part-time role supports employee benefits programs, eligibility, enrollment, and related controls, providing operational and analytical support.

The position emphasizes accuracy, confidentiality, and timely escalation of complex cases, with collaboration across HR and vendor partners to ensure smooth benefits processing for employees in the region.

Qualifications

• At least two years of related experience in benefits administration, HR operations, payroll support, or a related function.
• Working knowledge of Microsoft Outlook, Word, Excel, Teams; ability to maintain trackers and prepare status reports.
• Minimum 24 college credits or an Associate Degree in a related field.
• Strong organization, confidentiality, and attention to detail; ability to manage multiple deadlines and escalate issues appropriately.
• Experience with SAP, SuccessFactors, benefits platforms, payroll systems, or vendor portals.
• Bilingual in Spanish and English.

Responsibilities

• Serve as first point of contact for routine benefits inquiries and provide approved guidance.
• Support eligibility and enrollment across assigned benefit programs for new hires and changes.
• Prepare, validate, transmit, and reconcile recurring eligibility files and vendor records.
• Maintain benefits case and leave trackers and escalate aged or high-risk matters.
• Support annual enrollment and renewals through project tracking and communications.
• Collaborate with vendors and internal teams to ensure accurate benefits processing.

Skills

Outlook

Word

Excel

Teams

Documentation tools

Education

24 college credits

Tools

SAP

SuccessFactors

Job description

Evertec in Puerto Rico invites a Benefits Associate to join the Benefits & Wellbeing team. This temporary, part-time role supports employee benefits programs, eligibility, enrollment, and related controls, providing operational and analytical support.

The position emphasizes accuracy, confidentiality, and timely escalation of complex cases, with collaboration across HR and vendor partners to ensure smooth benefits processing for employees in the region.