Part-Time Banking Customer Care Specialist

City National Bank Of Wv; West Virginia; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Job summary

City National Bank is hiring a part-time Customer Service Representative for Mason, WV. This on-site role involves assisting customers, processing transactions, and guiding clients with online and mobile banking tools.

The position requires strong communication skills, a high school diploma (college degree preferred), and prior banking or customer service experience is a plus. Join a team dedicated to exceptional service and community focus.

Qualifications

• Strong communication skills, both verbal and written.
• Experience in customer service, preferably banking.
• Ability to learn banking software quickly.
• Detail-oriented with accuracy in records and transactions.

Responsibilities

• Provide exceptional customer service and address inquiries.
• Be the first point of contact for customers, representing the bank professionally.
• Identify customer needs and recommend banking products and services.
• Process deposits, withdrawals, and transfers accurately.
• Educate customers on self-service options and assist with online/mobile banking inquiries.
• Maintain accurate customer records in compliance with regulations.
• Collaborate with internal teams to resolve complex issues promptly.

Skills

Communication

Customer service

Problem solving

Attention to detail

Verbal communication

Education

High School Diploma

Tools

Banking software

Job description

City National Bank is hiring a part-time Customer Service Representative for Mason, WV. This on-site role involves assisting customers, processing transactions, and guiding clients with online and mobile banking tools.

The position requires strong communication skills, a high school diploma (college degree preferred), and prior banking or customer service experience is a plus. Join a team dedicated to exceptional service and community focus.